Total IT Help Desk

Managing IT is often called the black hole of the back office. It’s a drain on money, resources and time – time you don’t have.

Let mindSHIFT Online be your IT department

As part of mindSHIFT Technologies, the largest managed IT and cloud services provider in the United States, mindSHIFT Online has over 10 years of experience being the go to team for IT support — with hundreds of certified IT professionals on staff who have gone through rigorous training from Microsoft, Cisco and others. As a mindSHIFT Online customer, you’ll have IT peace of mind knowing that your IT support is in expert hands.

Our Total IT Help Desk solution takes the burden of day to day IT management off your shoulders and lets you focus on more strategic initiatives. Total IT Help Desk features include:

Maintenance and management

Your employees call us, not you, when they have issues with their desktop, laptop, smartphone, or other device, keeping them online and running smoothly. Available 24/7, our U.S.-based team of certified Customer Care professionals is your one point of contact and can be reached at any time by phone, email and online chat.

Proactive device maintenance and monitoring

We proactively support each desktop and laptop with operating system updates and virus protection to help keep them finely tuned.